Understand the challenge
Define the problem, the audience and the intended outcome.
Define the problem, the audience and the intended outcome.
Document functions, integrations, data, priorities and scope.
Shape user journeys and interfaces around clear content and usability.
Deliver reviewable stages and document integration points.
Check functions, links, languages, devices and exception cases.
Prepare operations, confirm readiness and equip the team to manage the solution.
Review usage and feedback, then prioritize improvements by impact.